rrr77 Privacy Policy

Section 1: Types of Information Collected

We collect various types of information during account registration and use of services on rrr77. These are described in detail below:

1.1 Information Provided Directly

When you register on our platform, we collect the following information directly from you:

• Full name and username
• Email address and mobile number
• Date of birth (for age verification — minimum 21 years)
• Residential address in Bangladesh
• Payment-related information — such as bKash, Nagad, or Rocket number
• Identity document information (required for KYC verification if needed)

1.2 Automatically Collected Information

When you use our website or app, the following information may be collected automatically:

• IP address and device identifier information
• Browser type, operating system, and screen resolution
• Site usage logs — pages visited, session duration, click history
• Information obtained through cookies and similar tracking technologies
• Transaction history and gaming activity records

Section 2: Purpose of Using Information

rrr77 uses the information collected from you only for the following lawful purposes:

2.1 Service Delivery and Operation

• Ensuring account creation and login verification
• Processing deposits and withdrawals (via bKash, Nagad, Rocket)
• Providing bonuses, rewards, and cashback
• Managing the VIP program and loyalty points
• Providing customer service and 24/7 live chat support

2.2 Security and Legal Compliance

• Completing KYC verification to prevent fraud and money laundering
• Age verification (21+) to prevent access by minors
• Monitoring and preventing suspicious transactions
• Complying with applicable laws and regulations

2.3 Improvement and Personalization

• Analyzing user experience to improve platform performance
• Recommending games and offers based on your preferences
• Sending relevant promotional messages and updates (with your consent)

Section 3: Sharing and Disclosure of Information

rrr77 does not sell, rent, or disclose your personal information free of charge to third parties. However, information may be shared in the limited circumstances described below:

3.1 Service Providers

To operate our platform, we use certain trusted third-party services, such as payment gateways, technology infrastructure providers, and security service providers. These parties may use information only for specified purposes and in accordance with our instructions.

3.2 Legal Obligations

If it is necessary to provide information due to a court order, a lawful request from a law enforcement agency, or a requirement under applicable law, we may be obliged to do so. In such cases, we will try to notify you in advance as much as possible.

3.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such cases, the new party will be bound by the terms of this Privacy Policy.

Section 4: Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. These technologies help improve your browsing experience and ensure the functionality of the platform.

4.1 Types of Cookies

• Essential Cookies: Essential for ensuring the core functionality of the site — such as maintaining login sessions.
• Functional Cookies: Remember your preferences and language settings.
• Analytical Cookies: Analyze site usage to identify opportunities for improvement.
• Security Cookies: Detect and prevent fraudulent activity.

4.2 Cookie Controls

You can disable non-essential cookies at any time by changing your browser settings. However, please note that disabling some cookies may limit the functionality of the platform.

Section 5: Data Security Measures

rrr77 applies industry-leading security technology to protect your personal information. Our security framework consists of the following layers:

5.1 Technical Protection

• SSL/TLS encryption — all data transfers secured
• Sensitive information stored with AES-256 encryption
• Firewall and intrusion detection systems
• Two-Factor Authentication support
• Regular security audits and vulnerability testing

5.2 Organizational Protection

• Only authorized personnel can access personal information
• Privacy training is mandatory for all staff
• A rapid response plan is in place for data breach incidents

Section 6: Data Retention Period

rrr77 retains your personal information only for as long as necessary. In determining the retention period, we consider the following:

• All information is retained for as long as your account remains active.
• Even after an account is closed, information may be retained for a specified period in accordance with legal obligations.
• Financial transaction records may be retained for an extended period as required by law.
• After the required period has ended, information is securely deleted or anonymized.

Section 7: User Rights

You have the following rights regarding your personal information:

7.1 Right to Know

You have the right to know what information we hold about you. If you contact our support team, we will inform you.

7.2 Right to Correction

If any of your information is incorrect, you may request a correction. Many details can be updated directly from the profile section of your account.

7.3 Right to Deletion

You have the right to request deletion of your information in certain circumstances. However, information required to meet legal obligations may not be possible to delete.

7.4 Right to Object to Processing

You have the right to object to marketing communications or certain types of data processing. If you notify our support team, we will take prompt action.

7.5 Right to Withdraw Consent

You have the right to withdraw consent at any time from any data processing carried out on the basis of consent. This will not affect the validity of prior processing.

Section 8: Protection of Minors

rrr77 is a platform operated exclusively for those aged 21 and above. We do not knowingly collect information from any minor.

• Age verification is mandatory at the time of registration.
• If we become aware that information from a minor has entered our system, it will be deleted immediately and the associated account will be closed.
• If you have any information on this matter, please contact us at [email protected].

Section 9: Policy on Data Transfers

Our servers and service providers may be located in various countries. By using our services, you will be considered to have consented to such international transfers.

For international transfers, we ensure that adequate protection measures are in place in the recipient country or organization, and that the protection of your information will be maintained in accordance with the standards of this Policy.

Section 10: Changes to the Privacy Policy

rrr77 may update this Privacy Policy from time to time as needed. For any significant changes, we will notify you in the following ways:

• By updating the "Last Updated" date at the top of this page.
• By sending a notification email to registered users.
• By displaying a message about important changes when you log in to the platform.

If you continue to use the platform after the changes, you will be considered to have given your consent to the updated Policy. Therefore, it is recommended that you check this page regularly.

Section 11: Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our support team is always ready to assist you.

Our goal is to resolve any request or complaint related to your privacy in a timely and appropriate manner. rrr77 is always committed to fair, transparent, and responsible practices.

For more information, please also visit our Terms and Conditions and Responsible Gaming pages.